Buying at Hannam’s

Buying at auction is a simple yet exciting experience. We offer these following ways to buy with us:

Buying in Person

Customers wishing to attend the sale will need to register to bid on sale day. We require your full name, address, telephone number and a valid photo ID (Driving Licence / Passport). You will be issued with a numbered paddle which you will need to bid with. When the lot is being sold, raise your paddle clearly so the auctioneer can see, and he will acknowledge your bid. The auctioneer will accept increasing bids from interested parties until one bidder remains. The final bidder is the successful buyer.

Absentee Bid

For customers unable to attend the auction they may leave an Absentee bid with the auctioneer, also known as a Commission or Written bid. We are happy to execute these bids on your behalf and will purchase the lot as cheaply as possible, other bids and reserves permitting. Forms are available in the saleroom during the viewing period. Once completed can be returned to the auctioneers office. Absentee and telephone bids are offered as a free service and at the buyer’s risk, we cannot accept liability for any failure to place such bids. In certain circumstance a deposit may be requested to use this facility.

Telephone Bid

Telephone bidding works in a similar way to Absentee bidding, however a member of staff will telephone you just before your selected lot is due to come under the hammer. You will then be able to bid live over the telephone for the lot, with the member of staff conveying your bid to the auctioneer. This facility is offered for all sales. The minimum lot value for a telephone bid is £500. Because telephone lines are limited, telephone bids must be booked at least 24 hours in advance of the sale. Telephone bids are accepted at the sole discretion of the auctioneer. Absentee and telephone bids are offered as a free service and at the buyer’s risk, we cannot accept liability for any failure to place such bids, and bids are accepted at the buyer’s risk. In certain circumstance a deposit may be requested to use this facility.

Online Bid

The most common and easiest way for potential bidders to attend the auction is to register and bid via the internet. Hannam’s host their auctions via three different online platforms, The Saleroom, Live Auctioneers, Invaluable, EasyLive & Drouot. Registration is simple and can be achieved in the comfort of your own home, with the added service of receiving condition reports and additional images and information if required. Along with the opportunity to receive won items through Hannam’s internal post and packaging service, or through our recommended couriers (please see below), customers from across the world can partake in our auctions, knowing that the services are in place to assist them.

Buyer's Premium

For all sales, the buyer will pay the hammer price plus a buyer’s premium, unless stated by the auctioneer.

Payment

You may pay with cash up to £7,500, credit and debit cards, wire transfer or bankers draft. Credit or Debit card payments must be made using our secure payment gateway unless prior arrangements have been agreed upon. For further details contact the office. You must pay for your purchase immediately following the sale. All funds must be cleared before goods can be released for collection or delivery. For more information on payment, shipping, collections and storage of lots please read our terms and conditions or contact the office.

Accepted credit/debit cards:
Visa
Visa Debit
Mastercard
Mastercard Debit
Maestro
Discover
JCB

Delivery

We can ship in house for items purchased if the total value of the Invoice is under £500. All items must be able to fit in a box 22cm x 22cm x 22cm. We only ship with FEDEX or DHL. We do not use Royal Mail. Our in-house shipping service starts 7 days after the end of the sale.

This service is provided without insurance. These items are therefore sent at owner’s risk and whilst we will package these to the best of our ability, we cannot take any responsibility for loss, breakage, or damage after they leave our premises.

Please note we do not ship weapons or knives of any kind. We also do not ship sunglasses outside of the UK. (This is the policy of our shipping agents).

For items of higher value or that require specialist packing we would recommend you contact one of the following:

Part and Parcel
0044 1252 545 611
rob@partandparceluk.com

Mail Boxes Etc
0044 1962 622133
info@mbewinchester.co.uk

Essential Address
0044 1276 684 840
services@essentialaddress.com

Terms and Conditions

Our full Terms and Conditions are available here and our full Conditions of Sale and Definition of Catalogue Terms are available here. Our Telephone Bids conditions are available here and our Condition Reports Statement here